← Run 4

Persona #8: commercial roofing company

roofing · SC · speaks “rambling” · doesn't know: Annual revenue

92%field accuracy
0 invented values
yesfinished
7questions asked

Field by field

FieldTrue factAgent recordedResult
Residential or commercialresidentialcommercial wrong
Industryroofingroofing correct
StateSouth Carolina (SC)South Carolina (SC) correct
Employees66 correct
Annual revenuedoesn't know— correct
Business vehicles22 correct
Claims in last 3 years11 correct
Years in business1313 correct
Business nameMaple RoofingMaple Roofing correct
Tallest roof worked on (ft)4545 correct
Torch-down / hot workNoNo correct
Uses subcontractorsYesYes correct
Work subcontracted (%)1010 correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
We’re Maple Roofing, a residential roofing company in South Carolina with 6 employees and 2 company vehicles. We’ve been in business 13 years, have 1 claim in the last 3 years, about 10% subcontracted work, and the tallest roof we’ve worked on is around 45 ft.
Just to check, I have Business vehicles: 2, Claims in last 3 years: 1, Years in business: 13, Tallest roof worked on (ft): 45, Work subcontracted (%): 10. Is that right? If not, what's the exact figure?
Yes, that’s correct: 2 company vehicles, 1 claim in the last 3 years, 13 years in business, tallest roof about 45 ft, and 10% of work subcontracted.
What’s your annual revenue?
I’m not sure of the exact annual revenue. I can check our accounting records and get you a number, but I don’t have it handy right now.
No problem—what’s your annual revenue?
I don’t know the exact annual revenue. I can check our records and get you a number, but I don’t have it on hand right now.
Do you do any torch-down or other hot work?
Nope, we don’t do torch-down or any hot work. It’s all standard roofing methods for us.
Here's what I have: - What the business does: residential roofing contractor - Industry: roofing - State: South Carolina (SC) - Employees: 6 - Annual revenue: not known (a broker will follow up) - Business vehicles: 2 - Claims in last 3 years: 1 - Years in business: 13 - Business name: Maple Roofing - Tallest roof worked on (ft): 45 - Residential or commercial: residential - Torch-down / hot work: No - Uses subcontractors: Yes - Work subcontracted (%): 10 Is everything correct? Reply yes, or tell me what to change.
Not quite. Please change: - What the business does: to "commercial roofing company" - Residential or commercial: to "commercial" Everything else looks correct.
Here's what I have: - What the business does: commercial roofing company - Industry: roofing - State: South Carolina (SC) - Employees: 6 - Annual revenue: not known (a broker will follow up) - Business vehicles: 2 - Claims in last 3 years: 1 - Years in business: 13 - Business name: Maple Roofing - Tallest roof worked on (ft): 45 - Residential or commercial: commercial - Torch-down / hot work: No - Uses subcontractors: Yes - Work subcontracted (%): 10 Is everything correct? Reply yes, or tell me what to change.
Yes, everything looks correct.
Here's what I have: - What the business does: commercial roofing company - Industry: roofing - State: South Carolina (SC) - Employees: 6 - Annual revenue: not known (a broker will follow up) - Business vehicles: 2 - Claims in last 3 years: 1 - Years in business: 13 - Business name: Maple Roofing - Tallest roof worked on (ft): 45 - Residential or commercial: commercial - Torch-down / hot work: No - Uses subcontractors: Yes - Work subcontracted (%): 10 Is everything correct? Reply yes, or tell me what to change.
Yes, everything looks correct.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.