← Run 4

Persona #13: preschool and daycare

daycare · ME · speaks “changes answer” · doesn't know: Claims in last 3 years · says employees = 41 first, then corrects it

100%field accuracy
0 invented values
yesfinished
8questions asked

Field by field

FieldTrue factAgent recordedResult
Industrydaycaredaycare correct
StateMaine (ME)Maine (ME) correct
Employees3636 correct
Annual revenue$4,980,000$4,980,000 correct
Business vehicles00 correct
Claims in last 3 yearsdoesn't know— correct
Years in business22 correct
Business nameEvergreen Kids AcademyEvergreen Kids Academy correct
Licensed capacity (children)9090 correct
State licensedYesYes correct
Transports childrenNoNo correct
Pool on premisesNoNo correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
Evergreen Kids Academy is a preschool and daycare in Maine with 41 employees, serving up to 90 children and about $4.98 million in annual revenue. We’ve been in business for 2 years.
How many vehicles do you use for the business?
We have 0 business vehicles.
In the past three years, how many insurance claims has your business filed?
I’m not sure how many insurance claims we filed in the past three years.
How many children are you licensed to care for?
We’re licensed to care for 90 children.
Is your daycare licensed by the state?
Yes, Evergreen Kids Academy is state-licensed in Maine.
Do you ever drive children anywhere, such as on field trips or to and from school?
No, we do not transport children; we don’t drive them anywhere.
Is there a swimming pool on the premises?
No, there is no swimming pool on the premises.
Here's what I have: - What the business does: preschool and daycare - Industry: daycare - State: Maine (ME) - Employees: 41 - Annual revenue: $4,980,000 - Business vehicles: 0 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 2 - Business name: Evergreen Kids Academy - Licensed capacity (children): 90 - State licensed: Yes - Transports children: No - Pool on premises: No Is everything correct? Reply yes, or tell me what to change.
Almost—the employee count is 36, not 41. Everything else looks correct based on what you provided.
Here's what I have: - What the business does: preschool and daycare - Industry: daycare - State: Maine (ME) - Employees: 36 - Annual revenue: $4,980,000 - Business vehicles: 0 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 2 - Business name: Evergreen Kids Academy - Licensed capacity (children): 90 - State licensed: Yes - Transports children: No - Pool on premises: No Is everything correct? Reply yes, or tell me what to change.
Yes, everything looks correct.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.