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Persona 46: pizza place

A restaurant in TN whose owner talks in a “vague numbers” style and doesn't know: claims in last 3 years or annual revenue.

100%field accuracy
0 invented values
yesfinished
4questions asked

Field by field

FieldTrue factAgent recordedResult
Industryrestaurantrestaurant correct
StateTennessee (TN)Tennessee (TN) correct
Employees2424 correct
Annual revenuedoesn't know— correct
Business vehicles00 correct
Claims in last 3 yearsdoesn't know— correct
Years in business3434 correct
Business nameEvergreen EateryEvergreen Eatery correct
Seats8080 correct
Serves alcoholNoNo correct
Deep fryersYesYes correct
Offers deliveryNoNo correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
Evergreen Eatery is a pizza place in Nashville, TN. We have about 24 employees, 80 seats, and have been in business for about 34 years; we don’t serve alcohol, we have deep fryers, we don’t offer delivery, and we have no business vehicles.
Thanks for the details. Quick question: what’s your annual revenue?
I’m not sure. I don’t know the exact annual revenue.
What’s your approximate annual revenue?
I’m not sure. I don’t know the approximate annual revenue.
Could you tell me how many insurance claims your business has filed in the last 3 years?
I’m not sure. I don’t know how many insurance claims Evergreen Eatery filed in the last 3 years.
Here's what I have: - What the business does: pizza place in Nashville, TN - Industry: restaurant - State: Tennessee (TN) - Employees: 24 - Annual revenue: not known (a broker will follow up) - Business vehicles: 0 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 34 - Business name: Evergreen Eatery - Seats: 80 - Serves alcohol: No - Deep fryers: Yes - Offers delivery: No Is everything correct? Reply yes, or tell me what to change.
Yes.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.