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Persona 36: roof repair and replacement business

A roofing in OH whose owner talks in a “rambling” style and doesn't know: work subcontracted (%) or annual revenue.

100%field accuracy
0 invented values
yesfinished
5questions asked

Field by field

FieldTrue factAgent recordedResult
Industryroofingroofing correct
StateOhio (OH)Ohio (OH) correct
Employees2323 correct
Annual revenuedoesn't know— correct
Business vehicles77 correct
Claims in last 3 years11 correct
Years in business2424 correct
Business nameHarbor RoofingHarbor Roofing correct
Tallest roof worked on (ft)6060 correct
Residential or commercialbothboth correct
Torch-down / hot workYesYes correct
Uses subcontractorsYesYes correct
Work subcontracted (%)doesn't know— correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
Harbor Roofing in Columbus, Ohio is a roofing contractor doing both residential and commercial roof repair and replacement. We’ve been in business 24 years, with 23 employees and 7 vehicles, we do torch-down/hot work, and we use subcontractors; our tallest project so far is about 60 feet.
Just to check, I have Employees: 23, Business vehicles: 7, Years in business: 24, Tallest roof worked on (ft): 60. Is that right? If not, what's the exact figure?
Yes. Employees: 23, Business vehicles: 7, Years in business: 24, Tallest roof worked on: 60 ft.
What’s your annual revenue?
I don’t know the exact annual revenue. If you need an estimate, we can discuss other metrics we do know.
Over the last three years, how many insurance claims has your business filed?
We’ve filed 1 claim in the last 3 years. It was a quiet period with no big issues.
Can you estimate what percent of your work is done by subcontractors?
I’m not sure of the exact percentage of work done by subcontractors. We do use subcontractors, but I don’t have an estimate.
Here's what I have: - What the business does: Harbor Roofing is a roofing contractor performing residential and commercial roof repair and replacement - Industry: roofing - State: Ohio (OH) - Employees: 23 - Annual revenue: not known (a broker will follow up) - Business vehicles: 7 - Claims in last 3 years: 1 - Years in business: 24 - Business name: Harbor Roofing - Tallest roof worked on (ft): 60 - Residential or commercial: both - Torch-down / hot work: Yes - Uses subcontractors: Yes - Work subcontracted (%): not known (a broker will follow up) Is everything correct? Reply yes, or tell me what to change.
Yes.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.