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Persona 18: Thai restaurant

A restaurant in MT whose owner talks in a “vague numbers” style and doesn't know: claims in last 3 years.

100%field accuracy
0 invented values
yesfinished
10questions asked

Field by field

FieldTrue factAgent recordedResult
Industryrestaurantrestaurant correct
StateMontana (MT)Montana (MT) correct
Employees99 correct
Annual revenue$620,000$620,000 correct
Business vehicles00 correct
Claims in last 3 yearsdoesn't know— correct
Years in business2626 correct
Business nameGolden KitchenGolden Kitchen correct
Seats6060 correct
Serves alcoholYesYes correct
Alcohol share of sales (%)1010 correct
Deep fryersYesYes correct
Offers deliveryNoNo correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
Golden Kitchen is a Thai restaurant in Montana with about 9 employees, 60 seats, and annual revenue around $620,000; we also serve alcohol.
Just to check, I have Employees: 9, Annual revenue: $620,000, Seats: 60. Is that right? If not, what's the exact figure?
Yes—Employees: 9; Annual revenue: $620,000; Seats: 60.
How many vehicles do you use for the business?
We don’t use any business vehicles—zero.
How many insurance claims has the business filed in the last 3 years?
I’m not sure—my records don’t show the exact number of claims in the last 3 years.
In the past three years, how many insurance claims has your business filed?
I’m not sure—my records don’t show the exact number of claims in the last 3 years.
How many years has your business been operating?
Golden Kitchen has been operating for 26 years.
What’s the name of your business?
The business name is Golden Kitchen.
What share of your sales comes from alcohol?
10% of our sales.
Do you use deep fryers in your kitchen?
Yes, we use deep fryers in our kitchen.
Do you deliver food with your own drivers?
No. We don’t offer delivery with our own drivers.
Sorry, I couldn't use that value for What the business does. Here's what I have: - What the business does: Thai restaurant - Industry: restaurant - State: Montana (MT) - Employees: 9 - Annual revenue: $620,000 - Business vehicles: 0 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 26 - Business name: Golden Kitchen - Seats: 60 - Serves alcohol: Yes - Alcohol share of sales (%): 10 - Deep fryers: Yes - Offers delivery: No Is everything correct? Reply yes, or tell me what to change.
Yes, everything is correct.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.