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Persona 46: pizza place

A restaurant in TN whose owner talks in a “vague numbers” style and doesn't know: claims in last 3 years or annual revenue.

100%field accuracy
0 invented values
yesfinished
7questions asked

Field by field

FieldTrue factAgent recordedResult
Industryrestaurantrestaurant correct
StateTennessee (TN)Tennessee (TN) correct
Employees2424 correct
Annual revenuedoesn't know— correct
Business vehicles00 correct
Claims in last 3 yearsdoesn't know— correct
Years in business3434 correct
Business nameEvergreen EateryEvergreen Eatery correct
Seats8080 correct
Serves alcoholNoNo correct
Deep fryersYesYes correct
Offers deliveryNoNo correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
Evergreen Eatery is a pizza place in Nashville, Tennessee. We have 24 employees and 80 seats, and we’ve been in business for 34 years.
What’s your annual revenue?
I’m not sure. I don’t have the exact annual revenue.
How many vehicles do you use for the business?
We don’t use any business vehicles.
In the past 3 years, how many insurance claims has your business filed?
I’m not sure about the number of claims in the last 3 years. I don’t have that information.
Do you serve alcohol at your business?
No, we do not serve alcohol.
Do you use deep fryers?
Yes, we use deep fryers.
Do you use your own drivers to deliver the food?
No, we do not offer delivery, and we don’t use any own drivers for delivery.
Here's what I have: - What the business does: pizza place in Nashville, Tennessee - Industry: restaurant - State: TN - Employees: 24 - Annual revenue: not known (a broker will follow up) - Business vehicles: 0 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 34 - Business name: Evergreen Eatery - Seats: 80 - Serves alcohol: No - Deep fryers: Yes - Offers delivery: No Is everything correct? Reply yes, or tell me what to change.
Yes.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.