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Persona 20: commercial roofing company

A roofing in ID whose owner talks in a “changes answer” style and doesn't know: annual revenue or claims in last 3 years. They say business vehicles is 7 first, then correct it.

100%field accuracy
0 invented values
yesfinished
9questions asked

Field by field

FieldTrue factAgent recordedResult
Industryroofingroofing correct
StateIdaho (ID)Idaho (ID) correct
Employees3737 correct
Annual revenuedoesn't know— correct
Business vehicles22 correct
Claims in last 3 yearsdoesn't know— correct
Years in business2121 correct
Business nameLone Star Roofing CoLone Star Roofing Co correct
Tallest roof worked on (ft)3535 correct
Residential or commercialcommercialcommercial correct
Torch-down / hot workYesYes correct
Uses subcontractorsNoNo correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
Lone Star Roofing Co is a commercial roofing contractor based in Idaho with 37 employees and 21 years in business. We have 7 business vehicles.
What’s your total annual revenue?
I’m not sure of the exact total annual revenue.
How many insurance claims has the business filed in the last 3 years?
I’m not sure how many insurance claims we’ve filed in the last 3 years. I can check our records and get back to you.
What’s the tallest roof height you work on, in feet?
The tallest roof we work on is 35 feet.
Is your work residential, commercial, or both?
Commercial. We’re a commercial roofing contractor.
Do you mainly do residential, commercial, or both?
We primarily do commercial roofing.
Do you do torch-down or any other hot work?
Yes. We do torch-down and other hot work as part of our commercial roofing projects.
Do you hire subcontractors to help with your roofing projects?
No. We do all our roofing work with our own crews; we do not hire subcontractors.
Here's what I have: - What the business does: commercial roofing contractor - Industry: roofing - State: ID - Employees: 37 - Annual revenue: not known (a broker will follow up) - Business vehicles: 7 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 21 - Business name: Lone Star Roofing Co - Tallest roof worked on (ft): 35 - Residential or commercial: commercial - Torch-down / hot work: Yes - Uses subcontractors: No Is everything correct? Reply yes, or tell me what to change.
No—change the line "Business vehicles: 7" to "Business vehicles: 2." Everything else looks correct.
Here's what I have: - What the business does: commercial roofing contractor - Industry: roofing - State: ID - Employees: 37 - Annual revenue: not known (a broker will follow up) - Business vehicles: 2 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 21 - Business name: Lone Star Roofing Co - Tallest roof worked on (ft): 35 - Residential or commercial: commercial - Torch-down / hot work: Yes - Uses subcontractors: No Is everything correct? Reply yes, or tell me what to change.
Yes.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.