Back to run 2

Persona 18: Thai restaurant

A restaurant in MT whose owner talks in a “vague numbers” style and doesn't know: claims in last 3 years.

100%field accuracy
0 invented values
yesfinished
11questions asked

Field by field

FieldTrue factAgent recordedResult
Industryrestaurantrestaurant correct
StateMontana (MT)Montana (MT) correct
Employees99 correct
Annual revenue$620,000$620,000 correct
Business vehicles00 correct
Claims in last 3 yearsdoesn't know— correct
Years in business2626 correct
Business nameGolden KitchenGolden Kitchen correct
Seats6060 correct
Serves alcoholYesYes correct
Alcohol share of sales (%)1010 correct
Deep fryersYesYes correct
Offers deliveryNoNo correct

Conversation

Hi! I'll help you put together a business insurance application. Tell me about your business in a sentence or two: what you do, where, and how big.
Golden Kitchen is a Thai restaurant in Montana with about 9 employees and roughly $620,000 in annual revenue. We’ve been in business for about 26 years, seating 60, serving alcohol, with deep fryers and no delivery.
Can you describe what your business does?
Golden Kitchen is a Thai restaurant in Montana that serves dine-in customers, seats 60, uses deep fryers, and offers alcohol, with about 9 employees.
Just to check, I have Employees: 9. Is that right? If not, what's the exact figure?
Yes, 9 employees.
What’s your annual revenue?
About $620,000.
Just to check, I have Annual revenue: $620,000. Is that right? If not, what's the exact figure?
Yes, exactly $620,000.
How many vehicles do you use for the business?
We use 0 vehicles for the business.
In the last 3 years, how many insurance claims has your business filed?
I’m not sure about the claims in the last 3 years.
How many years has your business been operating?
Golden Kitchen has been operating for 26 years.
What percentage of your sales comes from alcohol?
About 10% of our sales come from alcohol.
Sorry, I couldn't use that value for What the business does. Just to check, I have Alcohol share of sales (%): 10. Is that right? If not, what's the exact figure?
Yes, exactly 10%.
Do you deliver food using your own drivers, or do you rely on third-party delivery services?
We do not offer delivery at all, so we don’t use our own drivers or third-party services.
Here's what I have: - What the business does: Thai restaurant - Industry: restaurant - State: MT - Employees: 9 - Annual revenue: $620,000 - Business vehicles: 0 - Claims in last 3 years: not known (a broker will follow up) - Years in business: 26 - Business name: Golden Kitchen - Seats: 60 - Serves alcohol: Yes - Alcohol share of sales (%): 10 - Deep fryers: Yes - Offers delivery: No Is everything correct? Reply yes, or tell me what to change.
Yes, everything looks correct.
Thanks, your application is complete. A licensed broker will review it and follow up with quotes.